Comprehensive Platform for Customer Service and Multichannel Communication
HELLO
Jelou offers a complete customer service and multichannel communication solution, facilitating interaction between businesses and their customers through various channels such as WhatsApp, Facebook Messenger, Instagram, and more.
With process automation and efficient query management, Jelou optimizes the customer experience.
Process automation | Customer retention | Multichannel
JELOU: CONNECT AND IMPROVE CUSTOMER SERVICE EFFICIENTLY
Jelou is the platform that centralizes customer communications in one place. It allows you to automate responses to frequently asked questions, integrate with CRM systems, and offer personalized support in real time.
Results that Support Our Experience
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MAIN FEATURES OF JELOU
Response and Process Automation
With Jelou, companies can automate responses to common queries, allowing the team to focus on more complex interactions and improve operational efficiency.
Centralized Multichannel Management
The platform centralizes interactions across all communication channels (WhatsApp, social media, web chat), facilitating unified customer service and improving customer retention.
Integration with CRM Tools
Jelou integrates seamlessly with leading CRMs, enabling smooth data synchronization and providing a complete view of each customer's history.
Real-Time Analysis and Performance Metrics
Monitor customer interactions in real time and analyze key metrics to optimize service strategies and improve customer satisfaction.
Our Partners
HOW JELOU HAS TRANSFORMED COMPANIES
BANK OF GUAYAQUIL: CREDIT RENEWAL
The renewal of microcredits with Jelou projected 4,000 operations, optimizing processes and strengthening financial opportunities.
GREEN LIGHT: DIGITAL CONSUMER CREDIT WITH OVER $1M GRANTED
Jelou facilitated the digital endorsement of consumer loans, improving processing times and ensuring a secure experience for users.
JELOU AND BANISI: REMOTE ACCOUNT OPENING IN 30 MINUTES
With Jelou, Banisi allows you to open digital accounts and issue VISA cards in less than 30 minutes, transforming your banking experience.
Innovation in Industry
Perspectives
Discover the latest trends and strategies to transform your business.
